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Service Management - ITIL

Corsi disponibili per questa categoria:

ITIL® v3 Foundation (FL-ITIL v.3)

ITIL v3 Foundation Bridge (FL-ITILFB)

ITIL v3 Manager Bridge (FL-ITILSMMB)

ITIL® v3 Intermediate – Lifecycle Stream – Service Strategy (FL-ITILSMSS)

ITIL® v3 Intermediate – Lifecycle Stream – Service Design (FL-ITILSMSD)

ITIL® v3 Intermediate – Lifecycle Stream – Service Transition (FL-ITILSMST)

ITIL® v3 Intermediate – Lifecycle Stream – Service Operation (FL-ITILSMSO)

ITIL® v3 Intermediate – Lifecycle Stream – Continual Service Improvement (FL-ITILSMCS)

ITIL® v3 Intermediate – Capability Stream – Operational Support and Analysis (FL-ITILSMOS)

ITIL® v3 Intermediate – Capability Stream – Planning Protection and Optimization (FL-ITILSMPP)

ITIL® v3 Intermediate – Capability Stream – Release Control Validation (FL-ITILSMRC)

ITIL® v3 Intermediate – Capability Stream – Release Control Validation (FL-ITILSMRC)

ITIL® v3 Intermediate – Capability Stream – Service Offerings and Agreements (FL-ITILSMSA)

ITIL® v3 Managing Across Lifecycle (FL-ITILSMAC)


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